Magic Genie - Deep Cleaning

What Makes Magic Genie India’s No.1 Facility Management Service?

Magic Genie is a next generation corporation, focused on Cleanliness, Hygiene and Sanitation as clear and distinct lines of business. In this section, we introduce to you all the services that we offer and why Magic Genie is your go-to Service Provider for these services.

Deep Cleaning Company :

We provide a seamless hypoallergenic, effective and efficient cleaning approach combining steam and thermal shock to get rid of even the most tenacious filth and grime on most surfaces and eliminate harmful microbes, viruses and other impurities, leaving your environment healthy, hygienic and happy. Our Deep Cleaning Company provides NRI property care services. Please contact us for details:

  • Dry and damp dusting from top to bottom,
  • Descaling, disinfecting, vacuuming of curtains & upholstery,
  • High rise cleaning up to 12 feet, fan, ceiling lights, AC grill covers, under bed (under mattress optional),
  • Steam cleaning of wash room (every nook and corner), urinal, bottle trap, sensor plate, water flow pipe,
  • Soft scrubbing and buffing of fitting and fixtures.

We make use of the latest technologies, eco-friendly chemicals, and deliver the perfect form of House Cleaning services by adhering to the five fundamental steps:

  • 1. Dusting
  • 2. Vacuuming
  • 3. Descaling
  • 4. Scrubbing & Buffing
  • 5. Disinfecting

These five steps included in Home Cleaning Services, eradicate all the dirt and bacteria from your house and leave it sparkling clean and fresh, transforming it to an entirely new level of cleanliness.

Why Magic Genie for Deep Cleaning over others?

MAGIC GENIE   OTHERS
Experience of providing cutting edge cleaning and maintenance solutions for over 14 years.   New entrants.
Pan-India reach, including tier II and tier III cities.   Present only in the relatively developed cities.
In-house, verified and trained cleaning team.   Being aggregators, their responsibility is limited to getting you in touch with the contractual service providers.
Complimentary insurance against burglary & fire.   No such provision.
Deep cleaning rates are calculated on the basis of area covered.   Rates as per BHK concept.
Best quality consumables, latest machinery, eco-friendly chemicals, strict adherence to quality and all fundamentals of housekeeping.   No guarantee for the quality of materials used. Use of hazardous/unapproved chemicals can be harmful to health and especially harmful to children.

  Magic Genie - Carpet, Sofa & Chair Shampooing Services

Chair, Carpet & sofa dry cleaning Services :

Our skilled and dedicated team at Magic Genie is highly suited to handle all your furnishings related maintenance needs like Carpet, Chair & Sofa dry cleaning in Gurgaon:

  • Guaranteed usage of genuine and branded chemicals for best possible results.
  • Use of trusted and authentic, Taski chemicals For Injection extraction methods.
  • Ensure proper safety checks and barricading before commencing the procedure for your safety and security.
  • Mechanized drying for the carpets, to enhance efficiency and customer satisfaction.
  • We provide NRI property care. Please contact us for details.

  Magic Genie - HandyMan Services

Electrician / Carpenter / Plumbing services:

Our Electrician / Carpenter / Plumbing services offering include:

  • In-house, verified, well-groomed, well-equipped, trained and skilled Electrician/ Carpenter/ Plumber in Gurgaon.
  • Genuine spares and quality services.
  • Quality delivery responsibility - starting from our staff’s conduct to the quality of the services provided.
  • We provide NRI property care services. Please contact us for details.

We are providing Carpenter/ Plumber/ Electrician in Gurgaon only.

Why Magic Genie for Electrician/Carpenter/ Plumbing services over others?

MAGIC GENIE   OTHERS
Thoroughly skilled professionals   No control over quality of services, since they coordinate with individual vendors.
Technically Qualified   Host technicians who mostly have experience without professional qualification
Follow well established SOPs   May not follow SOPs, therefore resulting in damage of expensive furniture & fixtures.
Proper service report, to be submitted to the client after due cross check by company’s Operations Official   No scope for feedback, or rectifications after completion of work.
We assure the quality of materials used.   No transparency in terms of materials used

  Magic Genie - Honing and Polishing Services

Honing and Polishing:

Our high skill-intensive residential Floor Cleaning and Polishing services offering includes:

  • Genuine and branded chemicals i.e. 3M – diamond grinds for better quality services.
  • Cutting edge technologies, through branded machines and equipment like Tasky.
  • For the best effect on Granite – we use granite star & GRP (Granite Restoration Paint)
  • For Italian Marble - we use Teranova and Nosle to deliver the best results.
  • We provide NRI property care services. Please contact us for details.

  Magic Genie - Pest Control Services

Pest Control :

Magic Genie is one of the best pest control company. Our pest control service includes:

  • Herbal gel treatment in kitchen, pantries, store and other dry areas.
  • Intensive and extensive spraying with oil and water based specially formulated chemicals in toilets, Sewer, drains and other areas.
  • No smell, no colours and stains
  • No need to vacate the area.
  • Absolutely hassle free, so safe that the treatment can be carried out even while cooking is in progress.
  • We provide NRI property care services. Please contact us for details.

Our Pest Control Services include following treatments

  • Cockroach treatment, Silverfish treatment, Spiders treatment, Bed Bug treatment, Crickets and Black Ants treatment etc.

We started pest control in Delhi and NCR and now we provide pest control services pan India.

Why Magic Genie for Pest Control over others?

MAGIC GENIE   OTHERS
Specialized services by well-equipped, highly trained, experienced & verified professionals with systematic approach.   No assurance of the elimination methods used, which increase the chances of recurrence and also leave the environment prone to diseases.
Free Service in case problem is unresolved   No such provision.
Eco-friendly chemicals, which have zero or low toxicity and are approved by W.H.O. and Central Insecticide Board.   No guarantee of chemicals used. Illegal pesticides can cause serious health repercussions.
Absolutely odourless and colourless chemicals which do not leave stains on the surfaces.   The chemicals used can cause various allergies.
Facilities for Green Pest Management - a preventive measure instead of a curative measure.   No such process.

  What is theMagic Genie Refund Policy?

Paid plan & Refund policy

Magic Genie is a pay-as-you-go service. You can pay for the service when you purchase the package. You can cancel the service. If the service is cancelled 3 days before the actual service date 100% of cash will be refunded. If the service is cancelled 2 days before the actual service date 75% of cash will be refunded. If the service is cancelled 1 day before the actual service date 50% of cash will be refunded. If the service is cancelled 12 hours before the actual service date 25% of cash will be refunded. If the service is cancelled at the last minutes the money will not be refunded.

We offer a demo for few customers if needed. You will be charged if you take a package after the free demo.

  Magic Genie  About Us

Magic Genie - Our Story

We began as a modest Facilities Management Company, and are now a major player in the domain of engineering services, transmission line businesses, and infrastructure and waste management projects. Way back in 2008, our Facilities Management vertical was separated from the rest of the company, under the name of A2Z Infraservices, as a strategic move to help grow the business in the Indian market. After an experience of eight years, we grew in size and scale and transformed into a public limited company in March 2010. In due course of time, through a process of merging and acquiring, the company is now valued at Rs. 280 Crores turnover, and has a workforce 15,000 + employees, over 350 happy clients and is spread over approximately 900 sites. In 2016, keeping in mind the innovations in technology and growing pressures on work-life balance, we have brought to you, Magic Genie Services Ltd. – a single point professional service provider for all your establishment upkeep and facility management service needs.

Magic Genie - Our Mission is to Serve You.……

…….by creating a healthier, hygienic and sanitized environment for you and your family. Founded on the principles of reliability, quality workmanship and accessibility, and after having worked with India’s largest Public Sector Units, corporates and government departments, we are here to extend the same level of expertise and experience to your household. We assure delivery of premium service to your doorstep by our in-house trained, experienced and police-verified staff who are equipped with the latest techniques and technologies, and are conscious about the use of eco-friendly products. Think of us as a household administration department for your family on call anytime that you need, for all your hygiene and sanitisation needs! We are constantly evolving and innovating to help serve you better, by adapting to the latest technology and market trends. We strive to serve you across three distinct and encompassing verticals.

Magic Genie - Mission Vission

Magic Genie Home Services:

With the world available to us at the touch of a finger, we understand the importance of evolving with technology. You can access consistent and accountable delivery of services through our mobile application. Unlike other facility management platforms, we take complete responsibility of the services we offer to our clients, since we are not service aggregators, but an organization where every service provider, is an employee of the organization. Be it deep cleaning services for your home or work place, pest management, plumbing, carpentry, electrical services,Honing & Polishing services,AC repairs services. we bring all this and more to your doorstep! We provide NRI property care services. Please contact us for details.

Magic Genie Eco-Tech Smart Green Toilet:

Though currently at a beta stage, with this patented technology of ours, we seek to revolutionize the sanitation methods across India. Our Eco-Tech Smart Green toilet technology does not require any external water supply as it generates its own water in real time. So much so, it does not even require sewer lines and self-cleans after every use. We intend to reach out across the length and the breadth of the country, to be able to redefine public sanitation systems in India, and benefit millions.

Magic Genie SafaiMitra:

One of the biggest ecological pressures we are grappling with, in India is the issue of waste management and garbage collection/disposal. We hope to solve this problem, one household at a time, through our intervention – the Magic Genie SafaiMitra. The Magic Genie SafaiMitra program uses the latest technology coupled with highly skilled labor in order to facilitate door-to-door dry and wet waste collection services across several cities in India. We also take pride in the fact that our garbage collection staff who were previously unskilled, and socially marginalized as rag pickers, are now skilled and empowered Safai Mitras. We are only an application away, all you need to do is download our application and we will be at your doorstep as soon as we get a request from you. We use the GPS services to navigate to our clients’ residence/office, and support online payments. We deliver our services with the promise of transparency, real time monitoring, efficient coordination and effective redressals.

  Magic Genie  Why

Magic Genie is the House Doctor for your family to ensure good health by resolving all the hygiene and sanitation problems of your house and thus make you and your family healthier, happier and safer. Founded on the principles of reliability, quality workmanship and accessibility, and after having worked with India’s largest Public Sector Units, corporates and government departments, Magic Genie is here to extend the same level of expertise and experience to your household. Did you know that India has an average life expectancy of 66.4 years as against 80 years in developed countries (per latest World Health Organization data)? That diseases like influenza, diarrhoea, dengue fever, hepatitis, tuberculosis, malaria and pneumonia continue to plague India as the leading causes of death? That even today, when the world has progressed so much, millions in India fall prey to multiple episodes of diarrhoea and still others fall ill on account of Hepatitis A, enteric fever, bacterial infections, intestinal worms and eye and skin infections caused by poor hygiene and unsafe drinking water? 14 years ago, inspired by the ideals of the great Mahatma Gandhi, we decided to step up to address this dire situation in our country. A2Z started in 2002 with a bold mission, a mission to serve you by creating a healthier, hygienic and happier environment for you and your family. We continue to move forward successfully on this path and now have made break-through progress by launching Magic Genie - a single point service provider for all your household upkeep and management needs.

  Magic Genie  Policy

Welcome to our website, magicgenie.in! (Registered as Magic Genie Services Limited). This Site is operated by Magic Genie Services Limited and has been created to provide information about our company and the Magic Genie Services, whether accessible to you via web, mobile app or other platforms (our services, together with the Site, are the "Services") by visitors and users of the Services ("you" and/or "your").

This Privacy Policy sets out Magic Genie Services Limited policy with respect to information, including in particular information which identifies you personally and other information that is collected from visitors and users of the Services.

Please read this privacy policy carefully so that you understand how we will treat your information. By using any of our Services, you confirm that you have read, understood and agree to this privacy policy. If you do not agree to this policy, please do not use any of the Services. If you have any queries, please email us at info@magicgenie.in

Who we are:

In India or the world, we are Magic Genie Services Limited, a Gurgaon based company with our current head office at 0-116, First Floor, Shopping Mall, Arjun Marg, DLF City, Phase-1, Gurgaon-122002, Haryana (India).

We will refer to these companies together as “Magic Genie Services Limited ", "we", "us" and/or "our".

Information We Collect:

When you interact with us through the Services, we may collect Personal Data and other information from you, as further described below:

Personal Data That You Provide Through the Services:

We collect Personal Data from you when you voluntarily provide such information, such as when you contact us with inquiries, respond to one of our surveys, register for access to the Services or use certain Services, which typically includes your:

  • Name
  • Telephone Number
  • Email Address
  • Home Address
  • Information about your home which you give us
  • Your payment details
  • Your IP address and
  • Any other personal information which you give us in connection with the Services.

Wherever Magic Genie Services Limited collects Personal Data we make an effort to provide a link to this Privacy Policy

By voluntarily providing us with Personal Data, you are consenting to our use of it in connection with the Services and in accordance with this Privacy Policy.

Non-Identifiable Data:

When you interact with Magic Genie Services Limited through the Services, we receive and store certain information which does not identify you personally. Such information is collected passively using various technologies. This includes:

  • Technical or other details about any device which you use to access the Services, including: Internet and/or network connection; your Media Access Control (MAC); any device Unique Device Identifier (UDID) or equivalent; your operating system, browser type or other software; your hardware or mobile device details (including your mobile device type and number and mobile carrier details), if applicable; or other technical details. This is technical data about our users and their actions and patterns, which we do not believe identifies any individual;
  • Details of your use of our Services including, but not limited to: metrics information about when and how you use the Services; traffic data; and your geographical location data.

Magic Genie Services Limited may store such information itself or such information may be included in databases owned and maintained by Magic Genie Services Limited affiliates, agents or service providers. The Services may use such information and pool it with other information on an anonymized and generalized basis to track, for example, the total number of users of our Services, the number of visitors to each page of our Site and the domain names of our visitors' Internet service providers. It is important to note that no Personal Data is available or used in this process.

Our Use of Your Personal Data and Other Information:

By providing us with the information about you discussed above, you consent for us and our subsidiaries and affiliates (the " Magic Genie Services Limited Related Companies to use that information in the following ways:

(1) to implement and monitor any Magic Genie Services Limited bookings which you make using our Services;
(2) to share your Personal Data with Magic Genie Services Limited professionals in order to carry out your Magic Genie Services Limited bookings using our Services;
(3) to ensure that content from our Services is presented in the most effective manner for you and for your computer or other device from which you access the Services;
(4) to provide you with information, products or services that you request from us or which we feel may interest you;
(5) to carry out our obligations arising from any contracts between you and us;
(6) to allow you to participate in interactive features of our Services, when you choose to do so;
(7) to notify you about changes to our Services;
(8) to improve or modify the Services, for example based on how you use our Services;
(9) to calculate conversion rates and other elements of Services' performance; and
(10) for marketing purposes (which we discuss further below).

Our Disclosure of Your Personal Data and Other Information:

Magic Genie Services Limited is not in the business of selling your information. We consider this information to be a vital part of our relationship with you. There are, however, certain circumstances in which we may share your Personal Data with certain third parties, as set out below:

Services:

We will share your Personal Data with our associates as necessary for them to provide the services to you.

Business Transfers:

As we develop our business, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution or similar event, Personal Data may be part of the transferred assets.

Related Companies:

We may also share your Personal Data with the Magic Genie Services Limited Related Companies if we need to do so to fulfil this Privacy Policy.

Agents, Consultants and Related Third Parties:

Magic Genie Services Limited, like many businesses, sometimes hires other companies to perform certain business-related functions. Examples of such functions include mailing information, maintaining databases and processing payments. When we employ another company to perform a function of this nature, we only provide them with the information that they need to perform their specific function and under the same standards and protections as in this privacy policy.

Legal Requirements:

Magic Genie Services Limited may disclose your Personal Data if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend the rights or property of Magic Genie Services Limited, (iii) act in urgent circumstances to protect the personal safety of users of the Services or the public, or (iv) protect against legal liability.

Aggregated Personal Data:

In an ongoing effort to better understand and serve the users of the Services, Magic Genie Services Limited conducts research on its user demographics, interests and behavior based on the Personal Data and other information provided to us. This research will be compiled and analyzed on an aggregate basis, and Magic Genie Services Limited may share this aggregate data with its affiliates, agents and business partners. This aggregate information does not identify you personally. Magic Genie Services Limited may also disclose aggregated user statistics in order to describe our Services to current and prospective business partners, and to other third parties for other lawful purposes in fulfilment of this privacy policy.

Marketing and advertising:

Magic Genie Services Limited and its affiliates may use Personal Data to contact you in the future to tell you about services we believe will be of interest to you. If we do so, each communication we send you will contain instructions permitting you to "opt-out" of receiving future communications. In addition, if at any time you wish not to receive any future communications or you wish to have your name deleted from our mailing lists, please contact us as indicated below.

We do not disclose personal information about identifiable individuals to advertisers, but we may provide them with aggregate and/or anonymized information about our users to help advertisers reach the kind of audience they want to target. We may make use of the information we have collected from you to enable us to comply with our advertisers' wishes by displaying their advertisement to that target audience.

Your Choices:

You can visit the Services without providing any Personal Data. If you choose not to provide any Personal Data, you may not be able to use certain Magic Genie Services Limited.

Links to Other Web Sites:

This Privacy Policy applies only to the Services. The Services may contain links to other web sites not operated or controlled by Magic Genie Services Limited (the "Third Party Sites"). The policies and procedures we described here do not apply to the Third Party Sites. The links from the Services do not imply that Magic Genie Services Limited endorses or has reviewed the Third Party Sites. We suggest contacting those sites directly for information on their privacy policies.

Security:

Magic Genie Services Limited takes reasonable steps to protect the Personal Data provided via the Services from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet or e-mail transmission is ever fully secure or error free; any transmission is at your own risk. In particular, e-mail sent to or from the Services may not be secure. Therefore, you should take special care in deciding what information you send to us via e-mail. Please keep this in mind when disclosing any Personal Data to Magic Genie Services Limited via the Internet. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.

Registered Magic Genie Services Limited users will have an account name and password which enables you to access certain parts of our Services. You are responsible for keeping them confidential. Please don't share them with anyone.

Other Terms and Conditions:

Your access to and use of the Services is also subject to the Terms of Use at www.magicgenie.in/terms.
Visiting charges will be Rs. 250/- (Same will be adjusted against the service).

What is the cancellation policy on packages?

The contract once signed shall be on firm basis and no cancellation or refund will be entertained. However, under foreseen circumstances, a refund would be made for the unused services as per mutual agreement between the parties.

Changes to Magic Genie Services Limited Privacy Policy:

The Services and our business may change from time to time. As a result, at times it may be necessary for Magic Genie Services Limited to make changes to this Privacy Policy. Therefore, we may update this privacy policy from time to time (for example, to reflect changes in our business or the law). Any changes we may make will be posted on this page and we will highlight to you any material changes which we make. This Privacy Policy was last updated on the date indicated above. Your continued use of the Services after any changes or revisions to this Privacy Policy shall indicate your agreement with the revised terms.

Access to Information; Contacting Magic Genie Services Limited:

To keep your Personal Data accurate, current, and complete, please contact us as specified below. We will take reasonable steps to update or correct Personal Data in our possession which you may have previously submitted via the Services. Please also feel free to contact us if you have any questions about Magic Genie Services Limited Privacy Policy or the information practices of the Services.

You may contact us at: info@magicgenie.in

aLL 7 dAYS
10:00 am TO 6:00 pm
Land line - 0124-4517617
Mobile No – 9990990172
AXA Assistance- 1800 102 5730
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